Grievance Redressal Cell
Focus TV Kannada
At Focus TV Kannada, our commitment is to uphold the highest standards of responsible journalism. We value our viewers’ feedback and strive to address every genuine grievance fairly, transparently, and as quickly as possible.
Our objective is to review and resolve complaints related to news reports, digital content, or broadcasts within 14 days from the date of receipt.
Information Required While Submitting a Complaint
To help us process your grievance efficiently, please include the following details:
- Your full name.
- Your complete postal address, mobile number, and email address.
- The title or headline of the news report, article, or video.
- The date and time when the content was published or broadcast.
- The platform where the content appeared (Website, YouTube, Facebook, etc.).
- A clear description of your complaint, including the reasons for the grievance.
- Any supporting documents, screenshots, or links, if available.
Note: Anonymous or incomplete complaints may not be considered.
Grievance Officer
Organization: Focus TV Kannada
Address: Queens Road, Bengaluru, Karnataka, India
Phone: +91 80 2233 2344
Email: info@focustvkannada.com
Complaint Resolution Process
- Every complaint received will be acknowledged.
- The complaint will be examined by the Editorial Team and Grievance Officer.
- If required, additional information may be requested from the complainant.
- A reasoned response or appropriate action will be communicated within 14 days of receiving the complaint.
Escalation
If the complainant is not satisfied with the response provided by Focus TV Kannada or if the grievance remains unresolved within the prescribed time, they may approach the appropriate statutory or self-regulatory authority in accordance with the applicable laws and regulations governing digital news publishers in India.
Focus TV Kannada is committed to maintaining accuracy, fairness, transparency, and accountability in all editorial content. We appreciate your feedback as it helps us improve our journalism and better serve the public.